Guest Services valet Attendant
Seven Feathers Casino Resort
$9.25 Per Hour
Greets the guests entering and leaving the Resort. Assists the guest with luggage and arranging transportation or valet parking. Responsible for exemplary guest service for the Resort Hotel.
Greets and welcomes guest entering or leaving the Resort. Assists guests in delivering luggage to the Hotel lobby.
Assist guests in obtaining taxi or shuttle service. Assists guest in and out of their vehicle, provides valet service parking guest vehicles in a safe and efficient manner.
Monitors the parking lot areas of the Resort and reports any unusual or suspicious activity to the Security Department.
Provides guest with current weather and road conditions.
Ensures that unattended vehicles are not in the main entrance longer than Hotel policy permits.
Provides guests with directions to attractions or facilities in or outside the property.
Provides guests with information about attractions, facilities, and services in or outside the property.
Maintains a neat and clean appearance and work areas at all times.
Adheres to all department and resort policies and procedures outlined in the employee handbook.
Maintains working relationships and communicates in a professional manner and friendly environment with all departments.
Provides constructive input to foster process improvement within the department.
Maintains confidential information that is received in verbal, written, and electronic media. Limits access to information on a job-related, need-to-know basis.
Performs and assists with other duties and responsibilities set forth by the Hotel Management.
High School Diploma or GED Certificate preferred.
1 year of customer contact experience (customer service or hotel/motel parking).
18 years of age or older.
Ability to read and comprehend written instructions.
Must have administrative/clerical experience.
Able to handle multiple priorities and tasks at once.
Excellent organizational, verbal, interpersonal, and customer relations skills.
Valid and current Oregon Driver’s License with the ability to qualify for the UIDC’s Drivers Program.
Must be able to obtain a Class I Gaming License.
Must maintain a clean, neat, and well-groomed appearance at all times (specific standards available).